Jenna joined us in January 2016 as a Client Service Representative and advanced to CSR Supervisor in March 2023. From day one, she brought exceptional customer service and communication skills to our front desk. She has always greeted each day and each person who walks through our doors with a genuine smile. Jenna is a truly positive person who cares deeply about people, and that warmth radiates through everything she does.
A decade later, these qualities haven't just remained. They've flourished to an entirely new level. Jenna has grown tremendously both as a CSR and as a person. Our long-term clients know her by name and specifically ask for her when they don't see her familiar face at the front desk. We often hear the concerned question, "Does Jenna still work here?" followed by visible relief when we assure them, "Yes, she's just on a well-deserved vacation!"
Oceanside Veterinary Hospital has certainly faced its share of challenges over the years. There were moments that brought uncertainty about our future and caused sleepless nights. Through it all, Jenna has consistently shown unwavering support, not just to our leadership but to the entire clinic and every client who depends on us.
She takes genuine pride in her work and demonstrates tremendous dedication to our hospital and our mission. For all these reasons and so many more, we want to personally thank Jenna Katlik for her outstanding work as a CSR and for being the kind, beautiful human being she is.
